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Sunday, June 28, 2009

5 signs you need back up and what types of back-up there are

More likely than not, you are starting this on your own. Whatever your business venture, you are the owner, manufacturer, advertiser, and customer service response team. In most cases, one person can do this. But after following the tips on expanding, you’re going to need to get some backup. Maybe a co-owner in a friend to help run things, or a couple employees to take care of the work. You might need someone good with numbers to handle finances, or a specific group of people to help get more customers while you deal with the work already laid out. Here are 5 signs you need back up and what types of help to look for.

1: Every decision you make seems to be wrong. You think about adding a new service, pay for the materials, and wind up losing money because of the lack of interest. You realize you shouldn’t have gone with the idea.
-In this case, it would be wise to have a partner there to make decisions. This could be a best friend, a parent, or a trustworthy person in general. When looking for people like this, it is important that they know how you think and what the ultimate goals of the company is. You can’t just hire someone to agree with whatever you say, so look for someone with their own opinions too.

2: Your customers complain that you arrive to their houses or meeting places late. Items you ship don’t head out until 5 days after order. Basically, you are 3 steps behind everything.
-There are two types of backup you may be looking for. If there is too much work to be done, then employees are needed. If there is a good amount of work, but you can’t keep track of it, you need someone to schedule these things for you. Maybe your older sister can come up with a system that keeps things calm and not crowded. In a lot of cases, you might not need any help, just use a basic calendar to remind yourself.

3: You have more customers, you have diligent employees who are always busy with work, but you make just as much now as you did when you worked the entire process yourself.
-You are in need of a financial advisor. Maybe it’s that kid in your class that is very good at math, maybe it’s your accountant father, maybe your business is so big, you can hire an outside source entirely. Everything is in place except the money. You want to look for someone to figure out how to cut costs, how to use profits more effectively and how to maximize efficiency.

4: You posted signs at every street corner, you ran your business card from your house to downtown and back, you have nearly begged to your customers to help you get more business, but you still have only 2 or 3 regulars. You need help advertising.
-You are most likely good at your business. You can mow lawns, knit pot holders, or tutor a kid all the way to an A. What you can’t do is advertise. You can’t explain to the world exactly how good you are until they actually try a service. This means you want advertisers, just someone to be the face of the operation. You don’t need an entire team, but perhaps a single person who can make your business cards more attractive or who has influence in the neighborhood. It is best to pay these types on commission, but payment types will be mentioned soon.

5: You have a website that gets 1000 hits a day. Orders come like crazy for your drawings or your bedazzled bags or spray painted skateboards. You can’t keep up with them all.
-You are looking for a basic employee. This would be someone you can teach your trade to. You teach them the patterns you have learned, or find someone with something to offer. If you spray paint skateboards, maybe another artist in your area wants to as well. In this case, they need customers, and you need help. They can make a set amount for each bit of work, and you take a percentage as boss, or they can be paid by the hour.

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